ProFusion Website Support
Are you a non-technical person? Is turning on your computer enough to scare the daylights out of you?
If so, our ProFusion Website support packages are for you. Packages allow you to receive detailed email support for all of our ProFusion web application in one place at a discounted rate. Simply log a support ticket and one of our qualified team members will respond to you ASAP with answers to your questions.
If you want a little bit of assistance, our email support packages will keep you headed in the right direction.
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Email Support Package - $19.95/month or $229 per year*
This package allows for unlimited support tickets to be submitted to our 24-hour support center.
A team of qualified agents will respond to your concerns in a timely manner. |
Profusion Website Maintenance
Are you committed to keeping your website current, but you simply don't have the time? Do you need a little training before you would feel confident maintaining your own website? Are you a one-person shop in need of extra help?
| Then try one of our ProFusion Website Maintenance plans: |
Maintenance Packages Include:
(Standard Rate = $125/hour) |
- Post the changes you need to your Support Package Project and the updates to your website will be completed in two business days** or less (for changes of up to four hours).
- Your monthly hours can be used for live telephone support. Call your personal project manager and have them walk you through how to make changes to your own website.
- Set up a schedule for automatic website updates.
- Interested in developing a custom web application or modifications to a current Ultra IS module? The hourly rate in your package determines the hourly rate for your individual custom application. ***
- We have monthly maintenance packages for clients who estimate they need 24 hours or less per month. For custom projects, or if you feel you ned a personal webmaster you may want to consider one of our annual plans of more than 125 hours.
Don't forget! All ProFusion Products have a detailed support manual that can answer a lot of your questions.
Note:
-Prices based on six-month contract
-Hours cannot be banked
-Additional hours billed on the first day of the following month |
Monthly Agreements:
| Number of Hours |
Price Per Month |
Price Per Additional Hour |
| 6 Hours to be used in the first 3 months |
$200 |
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| 4 Hours plus 1 year email support package |
$200 |
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| 2 Hours |
$230 |
$115 |
| 4 Hours |
$440 |
$110 |
| 6 Hours |
$600 |
$100 |
| 8 Hours |
$760 |
$95 |
| 10 Hours |
$850 |
$85 |
| 12 Hours |
$900 |
$75 |
| 18 Hours |
$1260 |
$70 |
| 24 Hours |
$1560 |
$65 |
Annual Agreements:
| Number of Hours |
Features |
Price Annually |
Price Per Additional Hour |
| 120 Hours |
10 hours per month. May be paid $600 monthly for 12 months. Includes free application upgrade during the maintenance agreement. |
$6,500 |
$60 |
| 125 Hours |
May be used as needed throughout the year. Includes free application upgrade during the mainenance agreement. $$Best Value$$ |
$5,250 |
$50 |
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*Email support package prices based on a one year minimum contract.
** Business days are assumed to be Pacific Standard Time; Monday through Friday, 8am - 5pm excluding holidays.
***Additional hours are billed immediately upon exceeding the available hours for the purchased package.
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